PREPARING AND SENDING ENCRYPTED MESSAGES AND FILES VIA CITRIX FILES
SEE THE ATTACHED DOCUMENT FOR THE INSTRUCTION SET WITH A GRAPHICAL DESCRIPTION.
To Send an Encrypted Email Message using CITRIX FILES, please use the instructions below.
- Locate the Citrix Files (S:) file that you would like to send via an encrypted email.
- Right-click this file – several Citrix Files options (blue S to the left of the Option Name) will be presented as part of the drop-down menu
- Select ‘Share’ à ‘Email with Citrix Files’
- RECIPIENTS: Enter the email address of the recipient
- SUBJECT: Enter the subject of your email
- MESSAGE: Type the contents of your email
- The initial attachment will be listed on the right-hand side of the screen. If you need to add more attachments to this secure email, click the ‘Add more’ link.
- Click the ‘Edit Message Options’ link
- Make sure ‘Encrypt Email’ is selected
- You may select this option if you wish to know when the files are accessed.
- ACCESS EXPIRES: User the most appropriate selection for this instance. The shorter this period, the more secure your transmission.
- Click the ‘Save’ button
- Click the ‘Share’ button to send the encrypted email
Email support@jsco.net if you have any questions.
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