Microsoft 365 Email Mailbox Cleanup

MICROSOFT 365 – ONLINE MAILBOX CLEANUP

PLEASE SEE THE PDF ATTACHMENT FOR INSTRUCTIONS WITH SCREENSHOTS.

  1. Log in to your mailbox (outlook.com/jsco.net)
  2. In the upper right-hand corner, click the GEAR icon
  3. In the SEARCH field, type STORAGE
  4. Click the drop-down arrow next to the mailbox that you would like to clean up and select the appropriate cleanup method:
    1. 3 months and older – ERASES all emails older than 3 months from this mailbox
    2. 6 months and older – ERASES all emails older than 6 months from this mailbox
  5. Allow several minutes for the cleanup process.

Please email support@jsco.net if you have any questions.

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